doneWebs - Europe server issues – Incident details
All systems operational
Europe server issues
Resolved
Partial outage
Started about 4 years agoLasted about 2 hours
Affected
Client Websites
Partial outage from 4:30 PM to 6:56 PM
Europe
Partial outage from 4:30 PM to 6:56 PM
Updates
Resolved
Resolved
After extensive monitoring, this server issue is now considered resolved.
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result. The website that was offline is now again operational. No other sites seem to be affected.
Update
Update
Important clarification! No data was leaked as a result of this incident. The security software acted intentionally as a precaution for the sole purpose of protecting data. There are no signs that this was a malicious attack.
Identified
Identified
The issue has been identified and now only affects one client site. The site was automatically taken offline by our security software due to a cyber security incident. We are continuing to work on a fix.
Investigating
Investigating
Some client sites are returning server errors. We are currently investigating this incident.