Control Panel unavailable due to SSL issue

Resolved

Major outage

Started over 5 years agoNovember 25, 2020Lasted about 4 hours8:45 PMNovember 26, 202012:24 AMUTC

Affected

doneWebs

The Hub

Updates

Resolved
November 26, 2020 at 12:24 AMUTC
Resolved
November 26, 2020 at 12:24 AMUTC
Control Panel is back in service. However, due to the severity of the issue, some users might continue to experience difficulties. Please contact support if you're affected.
Monitoring
November 26, 2020 at 12:20 AMUTC
Monitoring
November 26, 2020 at 12:20 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
November 25, 2020 at 9:47 PMUTC
Identified
November 25, 2020 at 9:47 PMUTC
The issue has been identified and we are continuing to work on a fix for this incident.
Investigating
November 25, 2020 at 8:45 PMUTC
Investigating
November 25, 2020 at 8:45 PMUTC
We are currently investigating this incident.

doneWebs - Control Panel unavailable due to SSL issue – Incident details