doneWebs - Notice history

All systems operational

Operational

doneWebs.com - Operational

100% - uptime
Sep 2020 · 100.0%Oct · 100.0%Nov · 99.78%

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Sep 2020
Oct 2020
Nov 2020

Control Panel - Operational

The Hub - Operational

Ordering system - Operational

Operational

All client sites - Operational

100% - uptime
Sep 2020 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2020
Oct 2020
Nov 2020

United States - Operational

Europe - Operational

International - Operational

Operational

Email services - Operational

Notice history

Nov 2020

Extended server maintenance
  • Completed
    December 02, 2020 at 2:55 AM
    Completed
    December 02, 2020 at 2:55 AM

    Maintenance has completed successfully.

  • In progress
    November 28, 2020 at 8:40 AM
    In progress
    November 28, 2020 at 8:40 AM

    Maintenance is now in progress.

  • Planned
    November 28, 2020 at 8:35 AM
    Planned
    November 28, 2020 at 8:35 AM

    doneWebs will conduct an extensive review and maintenance procedure due to recent server and SSL issues. Clients will not experience substantial downtime during the maintenance period, which is expected to last for up to 10 days. Some clients might periodically experience outages that will last up to 5 minutes. Any other more substantial technical issue should be reported immediately. We appreciate your understanding.

Unscheduled maintenance
  • Completed
    November 26, 2020 at 12:20 AM
    Completed
    November 26, 2020 at 12:20 AM

    Maintenance has completed successfully.

  • In progress
    November 25, 2020 at 11:15 PM
    In progress
    November 25, 2020 at 11:15 PM

    Maintenance is now in progress.

  • Planned
    November 25, 2020 at 11:08 PM
    Planned
    November 25, 2020 at 11:08 PM

    Unscheduled maintenance will start in a few minutes.

Control Panel unavailable due to SSL issue
  • Resolved
    Resolved

    Control Panel is back in service. However, due to the severity of the issue, some users might continue to experience difficulties. Please contact support if you're affected.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    The issue has been identified and we are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Scheduled maintenance across client websites
  • Completed
    November 24, 2020 at 11:29 PM
    Completed
    November 24, 2020 at 11:29 PM

    Maintenance has completed successfully.

  • In progress
    November 24, 2020 at 7:30 PM
    In progress
    November 24, 2020 at 7:30 PM

    Maintenance is now in progress.

  • Planned
    November 24, 2020 at 7:30 PM
    Planned
    November 24, 2020 at 7:30 PM

    We are planning for a scheduled maintenance during that time.

Europe server issues
  • Resolved
    Resolved

    After extensive monitoring, this server issue is now considered resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. The website that was offline is now again operational. No other sites seem to be affected.

  • Update
    Update

    Important clarification! No data was leaked as a result of this incident. The security software acted intentionally as a precaution for the sole purpose of protecting data. There are no signs that this was a malicious attack.

  • Identified
    Identified

    The issue has been identified and now only affects one client site. The site was automatically taken offline by our security software due to a cyber security incident. We are continuing to work on a fix.

  • Investigating
    Investigating

    Some client sites are returning server errors. We are currently investigating this incident.

Oct 2020

No notices reported this month

Sep 2020

No notices reported this month

Sep 2020 to Nov 2020

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