Europe server issues
Affected
Partial outage from 4:30 PM to 6:56 PM
Partial outage from 4:30 PM to 6:56 PM
- Resolved · UTC
After extensive monitoring, this server issue is now considered resolved.
- Monitoring · UTC
We implemented a fix and are currently monitoring the result. The website that was offline is now again operational. No other sites seem to be affected.
- Update · UTC
Important clarification! No data was leaked as a result of this incident. The security software acted intentionally as a precaution for the sole purpose of protecting data. There are no signs that this was a malicious attack.
- Identified · UTC
The issue has been identified and now only affects one client site. The site was automatically taken offline by our security software due to a cyber security incident. We are continuing to work on a fix.
- Investigating · UTC
Some client sites are returning server errors. We are currently investigating this incident.
