doneWebs - Notice history

All systems operational

Operational

doneWebs.com - Operational

99.93% uptime
Sep 2020 · 100.0%Oct · 100.0%Nov · 99.78%

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Sep 2020
Oct 2020
Nov 2020

Control Panel - Operational

The Hub - Operational

Ordering system - Operational

Operational

All client sites - Operational

100.0% uptime
Sep 2020 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2020
Oct 2020
Nov 2020

United States - Operational

Europe - Operational

International - Operational

Operational

Email services - Operational

Notice history

View current status

Nov 2020

NOV28
Extended server maintenance
CompletedMaintenance90 hours 19 minutes
  • CompletedDecember 02, 2020 at 2:55 AMUTC

    Maintenance has completed successfully.

  • In progressNovember 28, 2020 at 8:40 AMUTC

    Maintenance is now in progress.

  • PlannedNovember 28, 2020 at 8:35 AMUTC

    doneWebs will conduct an extensive review and maintenance procedure due to recent server and SSL issues. Clients will not experience substantial downtime during the maintenance period, which is expected to last for up to 10 days. Some clients might periodically experience outages that will last up to 5 minutes. Any other more substantial technical issue should be reported immediately. We appreciate your understanding.

NOV25
Unscheduled maintenance
CompletedMaintenance1 hour 11 minutes
  • CompletedNovember 26, 2020 at 12:20 AMUTC

    Maintenance has completed successfully.

  • In progressNovember 25, 2020 at 11:15 PMUTC

    Maintenance is now in progress.

  • PlannedNovember 25, 2020 at 11:08 PMUTC

    Unscheduled maintenance will start in a few minutes.

Control Panel unavailable due to SSL issue
ResolvedMajor outage3 hours 39 minutes
  • ResolvedUTC

    Control Panel is back in service. However, due to the severity of the issue, some users might continue to experience difficulties. Please contact support if you're affected.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    The issue has been identified and we are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.

NOV24
Scheduled maintenance across client websites
CompletedMaintenance3 hours 59 minutes
  • CompletedNovember 24, 2020 at 11:29 PMUTC

    Maintenance has completed successfully.

  • In progressNovember 24, 2020 at 7:30 PMUTC

    Maintenance is now in progress.

  • PlannedNovember 24, 2020 at 7:30 PMUTC

    We are planning for a scheduled maintenance during that time.

Europe server issues
ResolvedPartial outage2 hours 26 minutes
  • ResolvedUTC

    After extensive monitoring, this server issue is now considered resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. The website that was offline is now again operational. No other sites seem to be affected.

  • UpdateUTC

    Important clarification! No data was leaked as a result of this incident. The security software acted intentionally as a precaution for the sole purpose of protecting data. There are no signs that this was a malicious attack.

  • IdentifiedUTC

    The issue has been identified and now only affects one client site. The site was automatically taken offline by our security software due to a cyber security incident. We are continuing to work on a fix.

  • InvestigatingUTC

    Some client sites are returning server errors. We are currently investigating this incident.

Oct 2020

No notices reported this month

Sep 2020

No notices reported this month

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